Connecting people across Connecticut to critical services, crisis support, and childcare resources every day of the year.
United Way of Connecticut operates one of the state's most far-reaching human services networks, running programs that touch families from Bridgeport to Windham and every corner in between. Based at 55 Capital Blvd in Rocky Hill, the organization serves as the backbone behind several programs Connecticut residents depend on: the 211 helpline, the 988 Suicide and Crisis Lifeline, Care 4 Kids childcare assistance, and CT Paid Leave support.
The scope of this work is genuinely statewide. When a parent needs help finding affordable childcare, when someone is navigating a financial crisis, or when a person needs a referral to local social services, the infrastructure behind those connections runs through United Way of Connecticut. The organization also leads ALICE research, a data initiative that tracks financial hardship among households that earn above the poverty line but still can't cover basic needs, giving policymakers and advocates real numbers to work with.
Advocacy is woven into everything here. United Way of Connecticut doesn't just refer people to services. It works to shape the policy environment so that those services exist and are funded. That combination of direct support and systemic change is what distinguishes this organization from a simple call center.
The 211 helpline is the centerpiece of United Way of Connecticut's direct service work. Available around the clock, 211 connects callers to referrals for food, housing, healthcare, childcare, and dozens of other needs. The 211 Child Care information and referral service and 211 Child Development screening and referral extend that reach specifically to families with young children.
Beyond 211, the organization supports the 988 Suicide and Crisis Lifeline, providing a critical resource for people experiencing mental health emergencies. Care 4 Kids helps income-eligible families access childcare subsidies, and the CT Paid Leave program support assists residents in understanding and accessing Connecticut's paid family and medical leave benefits.
On the systemic side, ALICE research and data initiatives produce rigorous, county-level analysis of financial hardship across Connecticut. This data fuels the organization's advocacy and policy work, pushing for changes that address root causes rather than just symptoms.
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211 is a free, confidential helpline that connects Connecticut residents to local social services and referrals. You can reach it by dialing 2-1-1 from most phones. United Way of Connecticut operates this service statewide.
988 is the national Suicide and Crisis Lifeline. United Way of Connecticut supports this service in Connecticut, providing a resource for people experiencing a mental health crisis or suicidal thoughts. Call or text 988 to reach support.
Care 4 Kids is a childcare subsidy program that helps income-eligible Connecticut families pay for childcare. United Way of Connecticut administers support for this program. Contact 211 or visit ctunitedway.org for eligibility information.
United Way of Connecticut provides support to help Connecticut residents understand and access the state's Paid Family and Medical Leave program. This includes information and referral assistance through its helpline network.
ALICE stands for Asset Limited, Income Constrained, Employed. It is a research framework that measures financial hardship among households that earn above the federal poverty line but still cannot afford basic necessities. United Way of Connecticut produces ALICE data for Connecticut communities to inform policy and advocacy.
United Way of Connecticut is located at 55 Capital Blvd, Rocky Hill, CT 06067. The organization's programs, including the 211 helpline, are available seven days a week. Visit ctunitedway.org for more information.
Yes. United Way of Connecticut operates statewide programs that serve residents across the entire state, regardless of which town or county you live in.
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